Terms of use

Jinova Local is a service of Jinova Digital Pty Ltd (ABN 11 693 746 682), Level 5, 15 Moore St, Canberra ACT 2601 ("we", "us"). By using this website you agree to these terms.

This website lists independent local businesses so customers can find them. We are not a party to any job, booking, quote or payment between a customer and a business. The business is responsible for its services, prices, licences, insurance and the work it does.

Where enabled, booking and enquiry pages are provided by the Jinova platform, embedded here or opened separately. A request is not a confirmed appointment until the business or its booking system confirms it.

Customers don't pay us anything to use the marketplace.

Listing details are supplied by business representatives or obtained from sources that permit their publication. Unclaimed listings have not had profile control confirmed by the business. We take reasonable care to show details accurately, but we don't guarantee that they are complete or current. Check the details with the business before you book.

A listing does not establish that a business is a Jinova customer. Owner confirmation relates to control of the profile, not a check of licences, insurance or service quality. A listing is not a recommendation or endorsement by us.

Reviews shown on a listing come from real customers of that business. We don't write, buy or change reviews. We may remove reviews that are unlawful, abusive or not genuine.

Nothing in these terms limits any rights you have under the Australian Consumer Law. Consumer guarantees for a service you book are given by the business that provides it.

To the extent the law allows, we aren't liable for any loss arising from a job, booking or dealing between you and a business, or from your use of this website.

Business representatives can request a free listing or ask to claim an existing one. We verify authority before changing ownership. A business must give accurate details, hold any licences its work needs and comply with the law. We can change or remove a listing at any time.

A basic listing on Jinova Local, ownership review, and corrections are free. Optional Jinova software, booking tools and managed services are separately agreed. A listing does not create a paid subscription.

The applicable plan or service agreement explains any subscription, payment-processing or other charges before a business chooses paid services.

Use the correction link on a profile or email us to report inaccurate details, dispute ownership or request removal. You do not need to buy a plan or claim a profile to make a request. We may verify the request before changing a listing.

Questions about these terms: hello@jinovadigital.com.au. See also our privacy policy.